Cancellation & Refund Policy

Bookings requesting cancellation must be received by ourselves within 48 hrs or more with written notice (email, letter, text, messenger or phone) to be acceptable for 100% refundable. 

Notice less than 48 hrs and before 24 hrs notice will incur a 50% refund.  Notice less than 24 hrs will forfeit any refund.

Unforeseen circumstances out of our control may affect bookings to be cancelled i.e. a natural disaster, weather conditions, landslips, volcanic activity, floods, road works/closures, accidents, list of some but not to be exhausted, bookings affected will be notified and informed. Arrangements can be made for change of dates or a full refund is applicable.  

Note: All refunds will be less booking and admin fee of $5.